Shipping & Delivery
Shipping and delivery processes for orders placed with Vaganza are carried out according to the terms below.
Dispatch Time
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Orders are dispatched within 1-3 business days after payment confirmation.
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During campaign, sale, or busy periods, this timeframe may vary.
Courier Company
- Your order will be safely delivered to your address through the courier company we work with.
Delivery Time
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Once dispatched, orders are usually delivered within 1-5 business days, depending on your location.
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Public holidays are not included in the delivery timeframe.
Shipping Fee
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The shipping fee is shown during checkout and, unless otherwise stated, is the responsibility of the customer.
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Free shipping or shipping promotions may be offered during certain periods.
Delivery Address
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Deliveries are made to the address provided by the customer during checkout.
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Vaganza is not responsible for delays caused by incomplete or incorrect address details.
Things to Check During Delivery
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Please check your package when receiving it.
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If you notice any damaged or missing items, you must ask the courier representative to prepare a damage report.
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If no report is prepared at the time of delivery, responsibility belongs to the customer.
Shipment Tracking
- Once your order has been dispatched, tracking details will be sent to you by email or SMS.
- You can track your shipment using these details.
Undeliverable Orders
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Orders that cannot be delivered due to the customer being unreachable or due to an incorrect address will be returned to the seller by the courier company.
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In this case, the shipping fee for resending the order is the responsibility of the customer.
External Delays
- Vaganza cannot be held responsible for delays caused by natural disasters, strikes, technical failures, or similar major events.
Contact
For questions about shipping and delivery, you can contact us:
info@vaganza.com.tr
+90 539 814 26 92
Last Updated: 2026
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